About Weser-Ems

Route Network

The NordWestBahn operates four routes in the Weser-Ems Region:

RE 18 (Osnabrück Hbf – Oldenburg Hbf – Wilhelmshaven)
RE 19 (Bremen Hbf – Oldenburg Hbf – Wilhelmshaven)
RB 58 (Osnabrück Hbf – Bremen Hbf)
RB 59 (Wilhelmshaven – Esens)

Tickets & Fare Areas

Depending on your start and final destination, the NordWestBahn route network connects different fare areas. Together with Deutsche Bahn Tarif, there are Niedersachsentarif, Deutschlandtarif and Verkehrsverbund Bremen/Niedersachsen (VBN). In order to get your valid travel documents, just choose your destination at the ticket vending machines at your train station, at our service offices and customer centres, or via the Fahrplaner-App application.

For example:
For any journeys by long-distance trains, the tariff of “Deutsche Bahn AG” applies. If you only use local trains in the Niedersachsen (Lower Saxony) region, the valid tariff to be selected is “Niedersachsentarif”, and when travelling throughout Germany by using only local trains, the “Deutschlandtarif” is applicable. In order to get the right ticket, simply select your destination on the ticket vending machine at the train station or seek advice from our customer centers or our ticket partners along the route.

For more information on fares and schedules please refer to the following links:

www.nordwestbahn.de/en/tariff
Niedersachsentarif: niedersachsentarif.de
DB-Tarif: bahn.de
Deutschlandtarif: deutschlandtarifverbund.de
Verkehrsverbund Bremen/Niedersachsen GmbH (VBN):
24h service information available at: +49 (0) 421 596059
fahrplaner.de or vbn.de

Westfalentarif: westfalentarif.de

Nordrhein-Westfalen: zuginfo.nrw
Contact phone line for buses and trains in Nordrhein-Westfalen:
01806 504030 (20 ct./call German landline, mobile network max. 60 ct./call)

"Only board with a valid ticket"

You will find a ticket vending machine at every stop of NordWestBahn. You must always buy and validate your ticket prior to boarding a train. Otherwise, you will be charged with an additional fee of € 60.

"Alcohol ban on trains"

The consumption of alcohol is prohibited on any of our trains in the regions of Niedersachsen (Lower Saxony) and Bremen. Any violation of this rule will be charged with an additional fee of € 40.

Rules of Transportation

Transport is directly regulated by the Eisenbahnverkehrsordnung (EVO), transport regulations of the different fare areas and the Regulation (EC) No. 1371/2007.

Follow this link for any further information (only available in german: nordwestbahn.de/befoerderungsbedingungen

Customer Centres

The friendly staff members at our service offices are the right contact for your travelling needs. The competent service team can provide advice, reserves tickets and takes care of the connection with long distance transportation such as buses or ferries. You can get rail tickets, which are valid throughout Europe and the team will - upon request - also assist you with your entire travel planning.

You can find our Customer Centres here:

NordWestBahn Kundencenter

Bahnhofstraße 82
49661 Cloppenburg

opening hours

Mo – Fr 8:00 – 12:30 Uhr, 13:15 – 17:30 Uhr
Sa 8:00 - 11:30 Uhr, 12:00 - 14:45 Uhr

Geänderte Öffnungszeiten an Weihnachten und Silvester
24. Dezember 2021 8:00 - 13:00 Uhr
31. Dezember 2021 8:00 - 13:00 Uhr

NordWestBahn Kundencenter

Bahnhofsplatz 15
28195 Bremen

opening hours

Mo – Fr 8:00 – 18:00 Uhr
Sa 9:00 – 14:00 Uhr

Neue Öffnungszeiten ab 12. Dezember 2021
Mo - Fr 6:30 - 21:00 Uhr
Sa 6:30 - 21:00 Uhr
So 8:00 - 20:00 Uhr

Geänderte Öffnungszeiten an den Feiertagen:
Heiligabend, 24. Dezember 2021 6:30 - 15:30 Uhr
1. Weihnachtstag, 25. Dezember 2021 8:00 - 20:00 Uhr
2. Weihnachtstag, 26. Dezember 2021 8:00 - 20:00 Uhr
Silvester, 31. Dezember 2021 6:30 - 15:30 Uhr
Neujahr, 1. Januar 2022 8:00 - 20:00 Uhr

NordWestBahn Kundencenter

Am Bahnhof 1
26316 Varel

opening hours

Mo bis Fr 8:00 - 12:30 Uhr und 13:00 - 16:00 Uhr

Geänderte Öffnungszeiten an Weihnachten und Silvester
24. Dezember 2021 8:00 - 12:30 Uhr
31. Dezember 2021 8:00 - 12:30 Uhr

NordWestBahn Kundencenter schließt zum 12. Dezember 2021

Ebertstr. 19
26382 Wilhelmshaven

opening hours

Mo – Fr 8:00 – 17:00 Uhr
Sa 8:00 - 11:30 Uhr, 12:00 - 14:30 Uhr

Wir schließen zum 12. Dezember 2021 das Kundencenter in Wilhelmshaven

NordWestBahn Kundencenter

An der Gräfte 35
49377 Vechta

opening hours

Mo – Fr 8:00 – 12:30 Uhr, 13:00 – 16:30 Uhr

Neue Öffnungszeiten ab 12. Dezember 2021
Mo - Fr 8:00 - 12:30 Uhr, 13:00 - 16:30 Uhr

Geänderte Öffnungszeiten an Weihnachten und Silvester
24. Dezember 2021 8:00 - 12:30 Uhr
31. Dezember 2021 8:00 - 12:30 Uhr